Haco Chooses Marello OMS+ and Marello POS+

Haco Chooses Marello POS+ for Enhanced Customer Experience and Streamlined Product Customization

We’re thrilled to announce that Haco, a leading retail company known for their furniture and beds, has selected Marello POS+ and Marello OMS to equip its 34 stores. This partnership reinforces Haco’s commitment to providing customers with a seamless and customized shopping experience across both online and in-store channels. Through this blog, we’ll explore why Haco chose Marello, the challenges they aimed to solve, and the advantages that Marello’s solutions bring to their business.

Why Haco Chose Marello

Haco’s team sought a solution that could streamline product customization options, and unify customer interactions across all channels. Marello’s integrated management tools allow Haco to offer configurable options for furniture and beds online and offline—meeting the demands of the modern customer and simplifying store operations.

Key Benefits for Haco:

1. Centralized Product Management:
   Haco’s 36 stores can now manage sales and product configurations from one central platform, reducing operational complexities.
2. Enhanced Customer Experience:
   Marello POS+ enables in-store associates to assist customers in configuring furniture and beds with options like fabric, color, size, and more. This customization experience is also seamlessly mirrored online through their webshop.
3. Unified Sales Channels:
   With Marello’s omnichannel capabilities, Haco can now offer a unified shopping journey that effortlessly bridges online and offline sales.
4. Looking Forward
   As Haco transitions to Marello’s ecosystem, customers will enjoy the benefits of a flexible and personalized shopping experience, whether they choose to browse online or visit one of Haco’s stores. For Haco, Marello’s solutions promise to streamline operations, foster customer loyalty, and enable scalable growth.

About Marello OMS and Marello POS+

Marello OMS+ (Order Management System) and Marello POS+ (Point of Sale) are powerful tools designed to simplify and unify commerce operations across all customer touchpoints.

Marello OMS+ is a comprehensive order management solution, streamlining inventory, order processing, and fulfillment from a single platform. With advanced features such as centralized stock visibility, automated workflows, and multi-channel integration, it ensures a smooth order lifecycle for merchants.

Marello POS+ extends the benefits of the OMS to in-store environments. With user-friendly interfaces and advanced customization capabilities, Marello POS+ empowers retail associates to deliver personalized shopping experiences. Customers can configure products, view detailed specifications, and make confident purchases directly in-store. For Haco, Marello POS+ enables associates to assist customers with product customization, making it easy to meet specific style and size preferences.

Together, Marello OMS and Marello POS+ offer a unified solution that bridges online and offline sales channels, making it possible for businesses to adapt to the ever-changing retail landscape and deliver consistent customer experiences.

For more in-depth information, please visit our dedicated pages on Marello OMS and Marello POS+, where you’ll find details on features, benefits, and how these solutions can help merchants thrive.

We’re excited to see how this partnership evolves and supports Haco’s mission to offer quality, customizable furniture solutions. Marello remains committed to innovating and providing top-tier solutions for commerce businesses, ensuring they can meet customer demands and thrive in a competitive market.