Insights
The Marello B2B Portal goes beyond ordering—it empowers your customers with real-time insights at every step. From accurate stock levels and delivery promises to fulfillment tracking and smart product suggestions, your buyers always know where they stand. Build trust and boost efficiency with transparent, up-to-date information.
Key Benefits
Customer-Specific Pricing
Display personalized pricing and discounts based on contracts or customer groups—always accurate, always relevant.Real-Time Availability & Delivery Promise
Always show up-to-date stock levels and accurate delivery times—no guesswork, just clarity.Order Fulfillment Tracking
Keep customers informed with live updates in the portal, email notifications, and integrated track & trace.Smart Product Alternatives
Suggest alternatives when items are out of stock or discontinued, so orders can keep moving.Empowering B2B Customers Through Information and Transparency
In the world of B2B commerce, information and transparency are not just nice to have — they’re essential. Today’s business buyers expect real-time access to accurate, relevant data that helps them make confident purchasing decisions. That’s where the Marello B2B Portal makes the difference.
The B2B Portal is designed to support effective communication throughout the entire buyer journey. From product discovery to order fulfillment, every interaction is backed by reliable and up-to-date information. Whether your customer is searching for the right product, checking availability, comparing alternatives, or tracking shipment status, the portal ensures they have everything they need at their fingertips.
With complete transparency into product specifications, stock levels, delivery timelines, and digital assets such as datasheets and manuals, your customers are empowered to run their businesses efficiently. The Marello B2B Portal becomes more than a sales channel — it becomes a trusted partner in decision-making.
By providing clarity and answers at every step of the process, you build stronger B2B relationships, reduce the workload on your sales and support teams, and increase customer satisfaction and loyalty.
Key Benefits of Transparent Communication in the B2B Portal:
- Real-time product availability and fulfillment insights
- Access to up-to-date product and brand assets
- Alternatives and recommendations for out-of-stock items
- Clear order tracking and shipping information
- Seamless communication within a secure, login-protected environment
With the Marello B2B Portal, transparency becomes your competitive advantage — enabling your customers to make faster, smarter decisions and driving long-term growth for your business.
Feature Highlights
Show personalized pricing to each customer based on their agreements, discounts, or order volumes. Ensure every buyer sees the right price, every time.
Display up-to-date availability and provide accurate delivery timelines based on current inventory and logistics. Set clear expectations and build trust with every order.
Automatically suggest suitable alternatives when items are out of stock or discontinued. Keep your customers’ orders moving and their needs fulfilled without interruption.
Show each customer their dedicated Sales Representative and offer a simple way to submit tickets for questions about orders, products, and more. Personalized support at their fingertips.